Publication >> SHERJ Business Administration Journal Volume 1 Released Open Journal

SHERJ - Business Administration Vol.1 June 2019 Released


SHERJ Business Administration Journal
ISSN Print: 2508-0512 - e-ISSN: 2508-0520 - Volume 1 - June 2019
Published by Saint Michael College of Caraga
Nasipit, Agusan del Norte
Philippines
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Articles

Determinants of Pension Funds Planning for Family in East Nusa Tenggara Society (Southwest Sumba), Indonesia
INDHIRA PUTRI
http://orcid.org/0000-0002-9582-5157
IRAMANI
http://orcid.org/0000-0002-9582-5158

Prosperity in old age is the ideal of every human being, where workers can enjoy all activities or the preference they could not do during work time. This prosperous pension period will be realized if the individual is able to apply financial knowledge well, has the ability to manage finances, has future-oriented thinking, sets aside income received each month for well-prepared pension, and reduces high materialistic characters. This research aimed to figure out the relationship of financial knowledge, future orientation, income, materialism and financial management to pension fund planning in the East Nusa Tenggara (NTT) society (Southwest Sumba). The analysis technique used was Partial Least Square (PLS) assisted by WarpPLS software. Respondents selected in this research were 137 people with the criteria of having domiciled in Southwest Sumba regency, employed and having a minimum income of Rp. 3,000,000 per month.Based on the analysis conducted, the results stated that future orientation and materialism had a relationship to pension fund planning, financial knowledge and income had no relationship to pension fund planning and financial management did not mediate the relationship between financial knowledge and pension plan planning.
https://dx.doi.org/10.18868/sherjba.01.060119.01

Quality Customer Services a Private Higher Education Institution
CHERRY G. ARANCES
http://orcid.org/0000-0003-3492-6154
EDRIN KATE N. SALINGAY
http://orcid.org/0000-0001-9719-1410
APRIL ROSE D. GANADOS
http://orcid.org/0000-0002-7225-7732
ANA MARIE REJAS
http://orcid.org/0000-0002-8351-4423

Customers are the absolute need of the organization. It is the only reason for being in business; hence, they should be delighted. The study aims to determine the quality of customer services of Saint Michael College of Caraga in areas of School Registrar, School Accounting, and Electronic Data Processing. This study utilized the descriptive method attempted to gather data and collect existing information related to this study. The respondents were the personnel, parents, and the students of Saint Michael College of Caraga. The findings show that the refinement of the service quality would be useful in improving customer satisfaction and customer retention. The researchers found out that majority of the respondents are moderately satisfied with the quality customer services of the facilities. It only shows that the School Registrar, Accounting, and Electronic Data Processing had performed their duties moderately towards their customers. Thus, the researchers recommend the enhancement program for the personnel in charge in the School Registrar, Accounting and Electronic Data Processing for the betterment of their services.
https://dx.doi.org/10.18868/sherjba.01.060119.02

The Marketing Practices and the Level of Customers Satisfaction Among Lending Institutions
ARLYN Q. BONJAN
http://orcid.org/0000-0003-3475-4313
DEVIE JEAN M. PLAMERAN
http://orcid.org/0000-0003-0679-7244
ARAH JANE A. GILLANE
http://orcid.org/0000-0002-1229-5139
IRES SAMSON
http://orcid.org/0000-0001-9487-6203

The study made a serious investigation on the marketing practices and the level of customer’s satisfaction among lending institutions in Nasipit, Agusan Del Norte. The study aimed to assess the marketing practices and the level of customer satisfaction among lending institutions in Nasipit. The researchers used the descriptive-survey type of research design. The study conducted in Nasipit which lies between 8 degrees, 59 minutes north latitude, and 125 degrees, 20 minutes east longitude of Agusan del Norte. The respondents of the study were the manager, the employees, and the customers of the different lending institutions in Nasipit. The data gathered revealed that majority of the lending institutions are corporation type of business organizations, with 16-above number of branches, and P2,000,000-above initial capitalization. Based on the result, the researchers concluded that the marketing practices among the different lending institutions in Nasipit, Agusan del Norte are evident, and in return, the customers are satisfied with the services rendered among the lending institutions. The researchers highly recommend that lending operators should provide or evaluate techniques in promoting their services such as advertisement through radio, newspaper, brochures, tarpaulin, or conduct a house-to-house/barangay-to-barangay promotion in its loan services to attract more customers.
https://dx.doi.org/10.18868/sherjba.01.060119.03

Work-Family Conflict and Job Satisfaction Among Personnel
AISA BITCO
http://orcid.org/0000-0002-4999-6334
JOJE NATHALIE DAEL
http://orcid.org/0000-0001-6086-6226
JAE MALLIE MACARAYAN
http://orcid.org/0000-0002-8926-3864
CARL ANTHONY SALVO
http://orcid.org/0000-0002-2508-3733

The study aimed at assessing practical work-family conflict and job satisfaction, thus, exploring the prevalence of work-family conflict and the association between work-family conflict and job satisfaction level. The researchers were also apt to consider the common family conflict and job satisfaction as perceived by the full-time teaching basic education and full-time teaching college among the respondent, as well as to find any significant relationship between work-family conflict and job satisfaction. There were 66 respondents, 86% of them answered the survey questionnaire, 31 and 26 were full-time teaching personnel in Basic Education and College respectively. Based on the gathered data and statements, it was implied that respondent personnels of SMCC are not that much affected in their work and family conditions disagreeing mostly in the survey. It also showed that the management and work environment contributes greatly to the respondents’ job satisfaction followed by the salary, incentives, benefits, and packages they received. As a part of an assessment an intervention marketing program designed by the researchers and was developed based on the gathered results on the respondents. With a program title “SMCC Work-Family Conflict and Job Satisfaction Intervention Program.
https://dx.doi.org/10.18868/sherjba.01.060119.04

The Impact of Technology to Human Resource Management of a Private Catholic College
ROMMELA JEAN D. PEROCHO
http://orcid.org/0000-0002-1810-5391
DANNAH JEAN M. MACABODBOD
http://orcid.org/0000-0002-0000-2300
JULINAH S. PEQUIT
http://orcid.org/0000-0001-9837-0074
DONNAMIE J. CASTINO
http://orcid.org/0000-0002-9146-7479

Technology is an essential part of our society nowadays. The purpose of this study was to determine the level of effectivity of technology to Human Resource Management among Personnel, Administrator, and Students in Saint Michael College of Caraga. The researchers utilized a descriptive-survey type of research wherein the study focuses on present situations. The respondents were the Personnel, Administrator, and Fourth-year College Students of Saint Michael College of Caraga. The findings revealed that the effectiveness of technology in Saint Michael College of Caraga is well strongly agree or effective with the overall weighted mean of 4. Therefore the technologies in Saint Michael College of Caraga are socially innovated as to Biometrics, Closed Circuit Television, Payroll System, and Electronic- Appraisal Performance. It was recommended that the school should continue to exert more effort in discovering new technology that will help and provide the needs of the organization then the technology should be fully funded and receive unconditional support from the management.
https://dx.doi.org/10.18868/sherjba.01.060119.05

Teamwork Practices of a Private Catholic College
GRACE Z. ESTROBO
http://orcid.org/0000-0002-0283-7774
KENNETH VON D. LAOLAO
http://orcid.org/0000-0002-9493-4837
SWEET CRIAN E. MONTE DE RAMOS
http://orcid.org/0000-0001-9772-7078
MERALYN QUIDET
http://orcid.org/0000-0001-7279-3941

Teamwork was a great way to get things done. The focus of this study was to determine what practices affect the teamwork that was most important working as a team to build team spirit on achieving organizational goals and to gain insight, which leads to organizational effectiveness and productivity. A descriptive method of research adopted in carrying out the research to determine the Teamwork Practices of Saint Michael College of Caraga. The respondents were the personnel of Saint Michael College of Caraga namely, the Department Heads, Full-Time Teaching (College and Basic Education) and Full-time Non-Teaching personnel. The teamwork practices of Saint Michael College of Caraga in terms of team structure, leadership, situational monitoring, and mutual support and communication results show that leadership teamwork practice obtained the highest rank answered by personnel as rated by themselves. Thus, the researcher recommended the development program to help and improved their teamwork practices.
https://dx.doi.org/10.18868/sherjba.01.060119.06

"The Motivational Influencing Factors School Personnel: Basis for Human Resource Development Program
RICA JOYCE BITANGCOR
http://orcid.org/0000-0002-1015-7023
BUNNYSA CASICAS
http://orcid.org/0000-0002-7545-7457
PAOLA MAE LEE
http://orcid.org/0000-0001-5601-1372
ROWENA SALUPAN
http://orcid.org/0000-0002-7054-2249

Motivation is a key in determining employees’ capability to do other factors such as resources given to an employee to do assigned tasks. This study determined the relationship between the Personnel’s Profile and Motivational Influencing Factors of the operations of Saint Michael College of Caraga, Nasipit, Agusan del Norte. This study used the descriptive research design utilizing the survey method to collect the relevant data for the study. The findings reveal that the agreement that this Motivational Factor is important to them for they have openness, acceptance, unity and harmoniously working in exerting efforts toward attaining the task and vision. The interaction between Superiors and Subordinates together with the acceptance is one of the highlights in the said institution for they are guided and directed in implementing certain assignments. The real needs for directions in implementing tasks are met. In result, the personnel provides a better service. Saint Michael College of Caraga is a work organization which every personnel is proved to be a member. The result of the study will serve as a guide or a reference in formulating policies, guidelines, and strategies in carrying the programs to be clearer, fairer, and meaningful.
https://dx.doi.org/10.18868/sherjba.01.060119.07

The Impact of Pantawid Pamilyang Pilipino Program (4Ps) to its Beneficiaries
PRINCE LEXTER SASIS
http://orcid.org/0000-0002-3764-6556
EMELDA PELENIO
http://orcid.org/0000-0003-3069-9388
MARK NIÑO D. DALDE
http://orcid.org/0000-0001-6878-6781

This study focused on the impact of the Pantawid Pamilyang Pilipino Program to its beneficiaries within eight barangays of Carmen, Agusan del Norte. The descriptive method and quantitative approach were used in data gathering. In addition, analyzing the results of the survey, the researcher used a frequency distribution statistical tool using the weighted mean derived from respondents. Furthermore, the results of the evaluation showed that the beneficiaries of the Pantawid Pamilyang Pilipino Program strongly agree based on the data gathered. For the program, the Pantawid Pamilyang Pilipino Program (4Ps) has very high impact to its beneficiaries in Carmen, Agusan del Norte in which the program has the great achievement in the goals of obtaining registered beneficiaries of a better life. It was recommended that the Department of Social Welfare and Development (DSWD) and Pantawid Pamilyang Pilipino Program (4Ps) management, should expand and continue the program and give more welfare especially to those poor people who were not currently a member of the program.
https://dx.doi.org/10.18868/sherjba.01.060119.08

Assessment of the Talaandig Knowledge of Good and Evil
MURPHY E. ARCILLA
https://orcid.org/0000-0001-5643-4324
FELIX E. ARCILLA JR.
http://orcid.org/0000-0001-5927-6763
VENERACION G. CABANA
https://orcid.org/0000-0003-3159-2398

The Talaandig is one of the seven lumad tribes in the province of Bukidnon. This applied -quantitative survey research used a researcher-prepared questionnaire checklist of good and evil deeds based on biblical principles. Thirty Talaandig residents of a Talaaandig settlement in Bukidnon were the respondents of the study. It is concluded that indigenous peoples such as the Talaandigs have in their core belief basic knowledge of good and evil parallel to the provisions in the Ten Commandments, illustrating that knowledge of good and evil is embedded in the psyche of human beings originating from the perfection of Eden and the entrance of evil resulting from the Fall of Adam and Eve into sin. Based on the findings of this study, the following are recommended. To employ the concepts of good and evil being inherent in the core belief of the Talaandig as opening wedge to reach these people group with the gospel. (a) Their highest good deed being sacrifice for the sake of another is a perfect idea to teach about the sacrifice of Jesus for the sake of humanity, to bring reconciliation between God and man. (b) “Killing being their highest evil deed followed by coveting, living together without marriage and stealing can be used effectively to teach about the principles of the Ten Commandments.
https://dx.doi.org/10.18868/sherjba.01.060119.09

Adoption of Integrated Rice Fish Farming System in Agrarian Reform Communities Cluster
GUDY P. CENTINA
https://orcid.org/0000-0002-0949-7477

Rice commodity is a primary component in global food security, as it is the main ingredient in the daily diets of around 3 billion people, especially in Asia. Like other agricultural production, rice cultivation depends on scarce natural resources. This Study outlines the utilization of land and water in rice production, and suggests an approach for optimizing use efficiency, namely through the combination of Integrated Rice - Fish Farming System (IRFFS) and Integrated Pest Management (IPM). The author argue that the utilization of land and fresh water is optimized through integrated and complementary production of rice and fish - two basic foods items in daily local diets. The study reviews currently available scientific literature on integrated rice-fish farming systems. IRFFS are characterized, and respective yield potential and interactions between rice and fish are discussed. Socio-economic surveys regarding the adoption of integrated rice-fish farming system will be summarized. The study also reviews literature on the impact of fish culture on rice field ecology as outlined in studies on weed infestation, insect populations, and greenhouse gas emissions. The study concludes that rice-fish culture can be an option to help rice producing countries keep pace with soaring domestic demand for food, especially fish. Integrated rice and fish farming system optimizes the benefits of land and water resources through complementary use and exploits the harmony between fish and plant.
https://dx.doi.org/10.18868/sherjba.01.060119.10

Level of Implementation of Human Resource Management Policies and Work Behavior of Employees of the Department of Environment and Natural Resources, Gingoog City
MARITES MEJARES-ENERO
https://orcid.org/0000-0003-0660-625X

Human Resource Policies are continuing guidelines on the approach an organization. The study focused on the level of implementation of the human resource management policies and the work behavior. The respondents of the study were the rank and file employees of DENR, Gingoog City, Philippines. The descriptive correlational research design was used in the study. Male overshadows female rank and file employees of DENR, Gingoog field office. It was found out that the soft side of human resource management policy implementation such as placement and motivation is not as pressing compared to the employee recruitment and selection, and employee development. Furthermore, in employee development side, the office is not enthusiastic on studying employees’ job satisfactions, less intense in implementing anti-bullying law and implementing anti sexual harassment law. There is proper observance of work behavior in terms of professionalism, communication, cognition, technology and social components. Rank and file employees value work, are team player, are technology advocate, and observe social norms in the work place and even outside of office functions. The work behavior of rank and file employees is not directly attributed by the stringent execution of human resource management policies. Workers behave as expected and the consciousness that they are being assessed and monitored through the Strategic Performance Management System is heightened.
https://dx.doi.org/10.18868/sherjba.01.060119.11

Awareness and Impact of Cybercrime Among Selected UniversityUndergraduates in Nigeria
MUTAHIR OLUWAFEMI ABANIKANNDA
http://orcid.org/0000-0001-5599-9577

Human Resource Policies are continuing guidelines on the approach an organization. The study focused on the level of implementation of the human resource management policies and the work behavior. The respondents of the study were the rank and file employees of DENR, Gingoog City, Philippines. The descriptive correlational research design was used in the study. Male overshadows female rank and file employees of DENR, Gingoog field office. It was found out that the soft side of human resource management policy implementation such as placement and motivation is not as pressing compared to the employee recruitment and selection, and employee development. Furthermore, in employee development side, the office is not enthusiastic on studying employees’ job satisfactions, less intense in implementing anti-bullying law and implementing anti sexual harassment law. There is proper observance of work behavior in terms of professionalism, communication, cognition, technology and social components. Rank and file employees value work, are team player, are technology advocate, and observe social norms in the work place and even outside of office functions. The work behavior of rank and file employees is not directly attributed by the stringent execution of human resource management policies. Workers behave as expected and the consciousness that they are being assessed and monitored through the Strategic Performance Management System is heightened.
https://dx.doi.org/10.18868/sherjba.01.060119.12

Staff Training and Development Programmes on Organizational Commitment Among Non-Teaching Staff of Universities in Southwest Nigeria
OKEBIORUN, J.O
https://orcid.org/0000-0002-3972-3236

The changing nature of the world of work over the decade has confirmed the importance of training and development programmes in enhancing employees’ effectiveness and organizational commitment. This study was set out to investigate the influence of training and development programmes (TDPs) on organizational commitment among non-teaching staff of universities in south-west Nigeria. The study employed a descriptive survey research design. The study population was the entire non-teaching staff of six (6) randomly selected federal and state universities in southwest Nigeria. In selecting the sample size, multistage, stratified and simple random techniques were employed to select seven hundred and seven (707) respondents. A structured questionnaire tagged “Staff Training and Development Programmes on Organizational Commitment” (STRDPOCQ) with reliability co-efficient of 0.97 was the instrument used for data collection. Three research questions and two hypotheses were raised and analyzed with the inferential statistical tool of chi-square (x2 ) and t-test at 0.05 level of significance. The findings of the study showed that TDPs have a strong positive correlation with organizational commitment. Based on the findings, the study concluded that TDPs are predictors of organizational commitment. It was recommended that the government must be prepared to support TDPs through adequate funding.
https://dx.doi.org/10.18868/sherjba.01.060119.13

Challenges and the Roles of School Management in Students’ Behavioral Modification for Enhancement of National Cohesiveness
LOVE EBUK
https://orcid.org/0000-0002-5218-285X
GRACE SIMADI OLOWONEFA
https://orcid.org/0000-0002-3695-5381

The achievement of national cohesion is one of the issues confronting Nigeria as a nation. The study therefore assessed challenges and the role of school management in students’ behavioural modification for the enhancement of national cohesiveness. The investigation was conducted in the University of Abuja. Two objectives and research questions guided the study and descriptive survey research design was adopted for the study. The population consisted of six hundred and ninety (690) students from the Department of Educational Administration and Planning of the University of Abuja. The sample consisted of 360 students that were randomly selected from among the students of the Department of Educational Administration and Planning of the University of Abuja. A questionnaire titled “Challenges and Management’s Role in Students’ Behavioural Modification” (CMRSBM) was used as instrument for data collection. The researcher found among others that unhealthy relationship among various ethnic groups, favoritism on ethno-religious ground by some management staff affect the achievement of national cohesiveness negatively. Also, it was revealed that the school management play active role in modifying students’ behaviour for national cohesion. Recommendations were made among which include that school management should ensure good governance at all facets of the school administration and they should show leadership by example.
https://dx.doi.org/10.18868/sherjba.01.060119.14